The 20-year journey of SembCorp’s Grove all-terrain crane in the UAE underlines its quality build and the power of dedicated maintenance and support.
In the world of lifting, equipment durability reflects both manufacturing excellence and attentive maintenance. Grove is synonymous with reliability and durability. Take for example SembCorp in Fujairah, UAE: the company owns one Grove, a GMK5200 all-terrain crane, and has happily operated it without fail for the last 20 years.
Since its deployment in 2003, the Grove crane has operated seamlessly, powering through the years and looking as pristine as the day it rolled off the assembly line.
“We take very careful care of our crane,” says Ehab Mohamed Bayoumi, mechanical manager at SembCorp. “We ensure that we follow the crane’s manual for all suggested maintenance tasks and perform any minor repairs as needed.”
The GMK5200 plays a pivotal role at SembCorp, primarily engaged in maintaining the company's water desalination and treatment plant. The crane’s consistent performance underscores its robust boom and steel structure, a true testament to Manitowoc’s reputation for producing dependable and durable cranes.
Responsive support
Critical to the enduring performance of the GMK5200 is the invaluable support provided by both Manitowoc and SembCorp's dealer, Kanoo Machinery, which covers the major markets of the Middle East. This collaborative effort stands as another testament to the crane’s dependability and consistently delivering optimal results.
“Manitowoc's engineers and support team are at our disposal and will visit our plant whenever we need a software update or service training,” Bayoumi adds. “This combination of quality build and dedicated service is why the crane has served us so long, and hopefully for many more years to come.”
It’s important to use only original parts to guarantee a proper crane operation. Manitowoc Crane Group Middle East provides fast delivery of original crane parts. The company's “flying doctors” are available 24/7 to consult with dealers and customers. Different levels of technical training are available at the company and are delivered by a certified trainer in a friendly atmosphere at the fully equipped training center.
Kanoo Group has been a Grove dealer in the Middle East for over five decades and serves the major markets of UAE, KSA, and Bahrain. Kanoo has a wide range of Grove spare parts readily available, which allows for immediate delivery and ensures uptime for its customers. Highly qualified and trained service personnel are ready to assist at customers’ jobsites upon request.
